Margin Assurance Analyst (Mobile Money) - #31591


Date: 13/10/2021
City: Doha, Baladīyat ad Dawḩah
Contract type: Full time

Role purpose:

To Lead initiatives to identify and prevent revenue leakage, reduce cost, increase revenue and minimize loss. Duties include, but are not limited to the following:

  • Margin Assurance KPIs Exception Analysis & Reporting (E.g. Telecom OSS/BSS, Mobile Financial Services (MFS) / Cash Reconciliation, Rating & Billing Validations, etc.)
  • Preparation of Reports (Daily/ Weekly/ Monthly). Coordination with other stakeholder teams for issue resolution / clarifications
  • Support the team in implementation and automation of KPI’s as per MA roadmap and business needs to mitigate potential risks
  • Coordinate with the offshore team on their activities (SSC/TSSC)
  • Provide necessary inputs for Monthly Dashboard, audit queries
  • Support the team / Line Manager in any other assigned tasks and in achieving the target
  • Perform gap analysis & remediation for various reports and streams in Telecom domain
  • Strong excel skills, big plus if savvy with Macro and RA tools (system knowledge E.g. WeDo, TCS, Subex, TCG etc)
  • Root cause analysis and drive resolution cross-functionally within / outside the organization.
  • Identify and define system/process requirements necessary to control and resolve revenue leakage/opportunities.

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