CALL CENTER AGENT - #90019
City: Umm Şalāl Muḩammad, Baladīyat Umm Şalāl
Contract type: Full time
Published June 30, 2022 Location Doha, Qatar Category Customer Service / Reservations / Telecalling Job Type Full-time
Looking for a Call center Agent for Doha, Qatar.
- Handle high volumes of inbound calls and enquiries from numerous channels.
- Handle customer enquiries and emails.
- Deal with outbound calls to target potential customers and be required to meet conversion quotas and KPIs.
- Manage and handle customer complaints, escalating to the relevant stakeholders and ensuring accurate reporting.
- Meet our customer SLA’s to ensure customer satisfaction.
- Bachelor degree holder.
- Two years experience as Call center Agent.
- Extremely organized and efficient.
- Demonstrates solid work ethics.
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